Terms of service

Terms of Service

Last updated: July 10, 2026

Welcome to Ay’ta. These Terms of Service outline the rules and conditions for using our website and purchasing products from our store.

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase from our store.

Overview

This website is operated by Ay’ta. Throughout the site, the terms “we,” “us,” and “our” refer to Ay’ta. The terms “you” and “your” refer to the customer, visitor, or user of our website.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website. It is your responsibility to review this page periodically for changes.

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this site.

You agree not to use our products or website for any illegal or unauthorized purpose. You also agree not to violate any laws in your jurisdiction while using our website.

Products and Availability

Ay’ta offers beauty, skincare, personal care, home fragrance, and related lifestyle products.

We do our best to display product details, descriptions, images, prices, and availability as accurately as possible. However, we do not guarantee that all product descriptions, images, pricing, or availability will always be complete, current, or error-free.

Product availability may change at any time without notice. We reserve the right to limit quantities, discontinue products, or refuse service to anyone for any reason permitted by law.

Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

We reserve the right to change product prices at any time without notice. If an item is listed at an incorrect price due to an error, we reserve the right to cancel or refuse the order.

Payment must be completed at checkout before an order is processed. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method.

Orders

After placing an order, you may receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

Suspected fraud
Incorrect pricing or product information
Product unavailability
Payment issues
Shipping restrictions
Violation of these Terms of Service

If your order is canceled after payment has been processed, we will issue a refund to the original payment method.

Shipping

Shipping times and delivery estimates are provided as a general guide and are not guaranteed. Delivery times may vary due to carrier delays, weather, holidays, incorrect shipping information, or other circumstances outside of our control.

Customers are responsible for providing accurate shipping information at checkout. Ay’ta is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping addresses.

For more details, please review our Shipping Policy.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

For health and hygiene reasons, beauty, skincare, and personal care products may not be eligible for return if they have been opened, used, damaged, or tampered with after delivery.

Please review our Return and Refund Policy before making a purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 3 days of delivery at returns@ayta.shop.

Please include your order number, a description of the issue, and clear photos of the item and packaging so we can review the situation.

Account and Billing Information

You agree to provide current, complete, and accurate account, billing, and shipping information for all purchases made through our website.

You are responsible for keeping your account information and password confidential if you create an account on our website. Ay’ta is not responsible for unauthorized account activity caused by failure to protect your login information.

Promotions and Discounts

From time to time, Ay’ta may offer discounts, sales, promotional codes, or special offers.

Promotions may be limited by time, quantity, product type, or other conditions. We reserve the right to modify, cancel, or refuse promotions at any time.

Promotional codes cannot be applied after an order has been placed unless otherwise stated.

Intellectual Property

All content on this website, including text, images, graphics, logos, product photos, designs, and branding, is the property of Ay’ta or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content from our website without written permission from Ay’ta.

Prohibited Uses

You agree not to use our website or products for:

Any unlawful purpose
Violating any laws or regulations
Infringing on our intellectual property rights or the rights of others
Submitting false or misleading information
Uploading viruses, malware, or harmful code
Attempting to interfere with the security or operation of our website
Collecting or tracking personal information of others
Harassing, abusing, insulting, harming, or discriminating against others
Committing fraud or unauthorized transactions

We reserve the right to terminate or restrict access to our website if we believe these Terms of Service have been violated.

Third-Party Links

Our website may include links to third-party websites or services. These links are provided for convenience only.

Ay’ta is not responsible for the content, policies, practices, or accuracy of third-party websites. Visiting third-party websites is at your own risk.

Limitation of Liability

Ay’ta makes reasonable efforts to provide accurate information and reliable service. However, we do not guarantee that our website will always be uninterrupted, secure, error-free, or available at all times.

To the fullest extent permitted by law, Ay’ta is not liable for any direct, indirect, incidental, special, or consequential damages that result from your use of our website, products, or services.

Indemnification

You agree to indemnify and hold harmless Ay’ta, its owners, employees, partners, and affiliates from any claims, damages, losses, liabilities, or expenses arising from your use of our website, your violation of these Terms of Service, or your violation of any rights of another person or entity.

Governing Law

These Terms of Service are governed by the applicable laws of the United States and the state in which Ay’ta operates, without regard to conflict of law principles.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means you accept the updated Terms of Service.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Ay’ta
General Support: support@ayta.shop
Order Support: orders@ayta.shop
Returns: returns@ayta.shop